Privacy policy

Privacy Policy

This Privacy Policy describes how EssKyy ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from esskyy.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to users of our Services, whether as customers, website visitors, or any other individuals whose information we collect under this policy.

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal or regulatory reasons. We will post the updated Privacy Policy on our Site and update the “Last Updated” date accordingly.

What Personal Information We Collect

Information We Collect Directly from You

When using our Services, we may collect:

  • Basic contact details such as name, address, phone number, and email.
  • Order information such as billing and shipping addresses, payment confirmation, and purchase details.
  • Account information including usernames, passwords, and security questions.
  • Shopping behavior such as items viewed, added to your cart, or saved to your wishlist.
  • Customer support interactions via messages or calls.

Information Collected via Cookies

We also automatically collect Usage Data through cookies and similar technologies, which may include:

  • Device and browser information.
  • Your IP address and how you interact with our Site.

Information From Third Parties

We may receive information from third parties, including vendors and service providers like Shopify. These may include:

  • Payment processors: Payment details like bank or card information.
  • Advertising partners: Information collected from online tracking tools such as pixels, cookies, and web beacons.

How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services, process payments, and fulfill orders.
  • Communicate with you about your account, purchases, and customer support requests.
  • Market and promote our products via email or online advertisements.
  • Detect and prevent fraudulent activity.

Cookies

We use cookies for essential website functionality, analytics, and advertising. For details on the cookies used on our Site, visit Shopify’s Cookie Policy at Shopify Cookie Policy. You may control cookie preferences via your browser settings, but note that disabling cookies may affect functionality.

How We Share Your Personal Information

We may share your information with:

  • Vendors and service providers: Including IT, payment processors, and fulfillment partners.
  • Business and marketing partners: To provide personalized advertising or marketing.
  • Legal compliance: When required by law or in connection with a business transaction.

Data Security and Retention

We strive to protect your personal information but cannot guarantee complete security. We retain your information for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request the deletion or correction of your data.
  • Opt-out of marketing communications or targeted advertising.

To exercise these rights, contact us via [Insert Contact Information].

Children’s Data

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal data from children.

Contact Us

For any questions regarding this Privacy Policy, please contact us at: